How It Works | Racing & Emotion
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HOW IT WORKS

Racing & Emotion is celebrating is 13 Years Anniversary 2010-2023

WAITING LIST

Dear Customers, we are doing our best to ship all orders on time as usual. But due to Covid-19 situation around the globe, shipping carriers may be overwhelmed with the amount of packages being sent which can cause delivery delays.

 

We suggest to order Christmas gifts earlier this year so you can receive them on time.

 

The waiting period for a complete chair and paint job is about 3 to 4 weeks. In some cases for September and Christmas Holidays, the waiting time can be longer.

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We will inform you about the accurate waiting period with the estimated cost for delivery. 

YOUR ORDER

You can order online by our website, Or Email us your details at hello@racing-emotion.com, and we will contact you immediately and help you proceed with the orders. 

WE WILL CONTACT YOU

You will received an email of confirmation of your purchase order including the shipping cost.

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Delivery Time​

Normally, we can finish one order in 20-30days, but the exact time depends on different styles and different quantities you order. You can pre-order by simply contact us by email or kindly check the Waiting List below the page.

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Payment​

Payment terms : 100% upfront. 

Paypal and Bank Transfer are preferred. 

Currency accepted : EUR / USD / GBP / AED

Paypal Payment : will be charged an extra 4.4% transaction fee plus a fixed fee based on currency received

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Experience​

We have been producing office furniture for more than 10 years. We can provide customized service and OEM service with more personality.

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Customisation​

Yes, customize product is available in our factory. We have our own technological and design team to study the new item. Send your design pictures or idea to us,  let us know your requirement.

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Packaging​

We use reinforced cardboard cartons with clear labeling and external color swatches. Goods are economically packed into snug fitting boxes in order to minimize your cost of shipping.

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Worldwide Delivery​

We deliver our products worldwide, each order can be different and the pricing may vary depending on the volume by AirFreight / SeaFreight or by Road. We will give you an accurate price from our shipping company. Please note International shipment of items may be subject to customs processing and additional charges.

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All packages will require a signature on delivery, so you must give us an address where someone will be in (work, neighbour, friend etc). All deliveries will be made Monday to Friday 9.00am to 5.00pm.

 

Purchasing may be subject to import duties and taxes which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Real Emotions Holding FZ LLC you are considered the importer and must comply with all law and regulations of the country in which you are receiving the goods BUT don't worry, we are here to support with a Brokerage agent if necessary.

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